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General Management Conference (GMC) and ROAD-EO National Championship
February 19-22, 2023 |  Phoenix, AZ

Welcome to the 2023 Republic Services General Management Conference (GMC) and ROAD-EO National Championship. The GMC brings together leaders from across the company for an impactful and inspirational event to learn about and connect to our strategy, priorities and one another. The event includes our ROAD-EO National Championship, which celebrates our top drivers, heavy equipment operators and technicians who have proven to be the “best of the best” based on local qualifying events.

Important event details, including arrival information, an itinerary with suggested attire and information on Breakout Sessions is included below.

Refer to these documents for useful information throughout the event. For easiest access, download them to your phone!

If traveling by air, upon arrival at Sky Harbor International Airport, please proceed to the baggage claim area and look for the attendant holding a Republic Services sign. When you arrive at the hotel, please proceed to check in before following the signage to register for the conference.

If you live in the Phoenix area and will be driving to the event, please arrive at the Sheraton Grand (5594 W Wild Horse Pass Blvd) by 4:30pm. You can either valet or self-park. Proceed to hotel check-in before registering for the conference.

Note: Those Phoenix area attendees who have been notified by email that they are staying at the Gila River Hotel should check in there first as directed. If you are unsure of where you are staying, please email

Refer to the agenda above for suggestions related to each event. General guidance is as follows:

    • GMC Daytime Events: nice jeans, polos and casual dresses/skirts
    • GMC Awards Dinner: dressy evening attire, including dresses or nice pants/blouses for women and jackets and dress pants for men (ties not required)
    • ROAD-EO Competition and Awards Dinner: casual, including jeans, polos and shorts
    • Note that average temperatures in Arizona are in the low 70s during the day and 40s at night/early morning during this time of year so you may want to pack a lightweight jacket.
    • The ROAD-EO National Championship will take place rain or shine.

The Teamsters labor union represents some of our employees in the field, and there has been an uptick in union activity at some of our Phoenix area sites. The Teamsters periodically conduct demonstrations at companies to try to publicize their agenda, and there is always a possibility they may do so at Company activities such as GMC & ROAD-EO. If they do, you may see them picketing outside facilities or walking around hotels, parking lots or the ROAD-EO venue. As you come and go, they may try to debate with you or give you literature about their agenda. In these situations, you may feel free to deal with them like any other salesperson you encounter. Managers and supervisors should not engage with union representatives. We encourage you to remain polite and courteous, and consistent with our culture, regardless of how they may act. If any media are present, or a union representative asks you questions, please remember that only members of our External Communications department are authorized to speak on behalf of the Company.

We do not believe there is any reason for you to be alarmed. However, as always, safety is our top priority. We will have several security personnel at all events and hotels, 24/7.

    • If you are approached by Teamsters in any way during the events, please contact Patty Fimbres in Corporate Security at 602-510-0584 (call or text).
    • You may also call Labor Relations at 480-627-2288 with any general questions.
    • As always, direct any media inquiries to or 480-757-9770.

To make the most of our time together, three of the four breakout sessions require prework. Prior to attending, please ensure you have completed all items and are prepared for the day. For additional information on how to complete the prework, please review the information shared in the breakout session prework email, sent on Friday, February 3.

Prework Checklist:

    1. Complete the Customer Zeal New Small Container Driver Assessment on Workday
    2. Write your Sustainability Elevator Speech
    3. List your top five potential cross-sell customers (For General Managers and Sales Leaders ONLY)

As part of your GMC experience we have purchased a Popl card for you! You will receive this new Popl card when you arrive at the Environmental Solutions Cross-Sell Breakout Session. A Popl card is a digital business card that allows you to share your information with just a tap to a phone or device. Your Popl card will come pre-loaded with materials from the GMC as well as your basic contact information.

Click here for directions on how to set up the Popl card via the web. Please complete the steps provided prior to receiving your physical card at the GMC. Then, watch for an email invite to come directly from Popl on Sunday around 5pm MST. Follow the directions in the email and log in with your Republic Services or US Ecology email. Once you log in, update your Popl information and you’ll be all set to receive your card on Monday.

To get the most out of your GMC experience, please download the MobileEventHQ app to browse, connect, and discover everything we have in store for you! Click here for instructions on downloading the app.

We are excited for you to join us as we meet to reflect on our accomplishments, align our priorities, and share information on our strategy. Some of the information that will be shared is confidential and should not be shared with others, including your teams, until the appropriate time. The Corporate Communications team will use post-event communications and the GMC Cascade to provide guidance on when certain information can be shared more broadly. You should receive the GMC Cascade information to share within a month of the event. If you have any questions, please contact

Your safety is our number one priority. While we are not requiring COVID-19 vaccines or testing prior to the event, we encourage you to monitor your health before traveling. If you’re feeling unwell, please do not travel or attend any of the events.

Also, please note that the awards programs may include use of special effects lighting, fog machines and music. Please take precautions or notify the Communications team if you have sensitivities.