Customer Zeal. It’s one of our company’s key priorities and strengthens our ability to deliver on our vision: Partnering with customers to create a more sustainable world.
But what does it mean for you? In short, it means that each one of us takes ownership within our role to create a great customer experience. Customer zeal might look and feel a little differently for those in different roles.
We asked some of our employees what customer zeal means to them, how they know if they are owning it in their role, and the results that come from demonstrating it. Check out their answers in the video below … and think about, what does customer zeal mean to you?