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The New Benefits Coverage Year Has Started!

Republic Services’ new benefits coverage year is underway and will be effective through December 31, 2023. As of January 1, 2023, all deductibles and out-of-pocket maximums have restarted. The new benefits portal is live for use and can be accessed through Workday, or by using the MyChoice mobile application. New medical ID, FSA and HSA cards should arrive in the mail during the upcoming weeks.

Important Information to know!

  • Temporary ID cards are available through if ID cards are needed before they arrive in the mail.
  • Download the UnitedHealthcare mobile app to view your ID cards on the go.
  • Remember to give your medical and pharmacy providers your new medical ID card.
  • Employees that need to make changes to their 2023 elections will need to call 888-850-1767 to file an appeal as the Open Enrollment window is closed. The only changes to benefits allowed outside of Open Enrollment changes are those resulting in a qualifying life event (for example, Marriage, Divorce, Birth, etc).
  • Employees must redeem 2022 Rally Rewards by March 31, 2023. Stay tuned for more exciting news about Rally enhancements!

Republic Services 2022 Flexible Spending Accounts and Health Savings Account (HSA)

We are currently experiencing an issue with the website to access HSA, Healthcare FSA and Dependent Care FSA to submit 2022 reimbursement claims.  While this is being fixed employees will not be able to submit claims via the website.  If you have questions regarding account balances, call 855-387-3193.  Additional instructions will be mailed out in late January from Smart Choice as employees will have through March 31, 2023, to submit claims. Benefit Resources and contact information can be located through your new Benefits Portal under Contacts.(Update 1/20/2023: This issue has been resolved.)