Route Complete: Fulfilling Our Customer Promise

[av_one_full first min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_breaking='' mobile_display=''] [av_image src='https://bluenationonline.com/wp-content/uploads/2018/04/web_Truck_Process_36-1500x630.jpg' attachment='4021' attachment_size='featured_large' align='center' styling='' hover='' link='' target='' caption='' font_size='' appearance='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' admin_preview_bg=''][/av_image] [av_image src='' attachment='' attachment_size='' align='center' styling='' hover='' link='' target='' caption='' font_size='' appearance='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' admin_preview_bg=''][/av_image] [/av_one_full] [av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='1000' custom_border_color='#004a7c' custom_margin_top='10px' custom_margin_bottom='0px' icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello' admin_preview_bg=''] [av_four_fifth first min_height='av-equal-height-column' vertical_alignment='av-align-top' space='no_margin' margin='0px' margin_sync='true' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background_color='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='' mobile_breaking='' mobile_display=''] [av_textblock size='30' font_color='custom' color='#004a7c' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' admin_preview_bg='']

Route Complete: Fulfilling Our Customer Promise

[/av_textblock] [av_textblock size='18' font_color='' color='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' admin_preview_bg=''] Each day, employees hustle to bring on new customers. And it’s a big win when we get them to understand the value of our services. But the deal isn’t sealed when they sign that contract. In fact, it’s just the beginning. Those signatures on the dotted line mean in return for that customer’s loyalty, we will fulfill the promise that initially got them in the door.

So, what is that promise? “We’ll handle it from here.” is not only Republic’s tagline, it is our promise. This simple phrase tells our customers that they can rely on us to handle their recycling and waste needs in a way that’s easy and effortless for them. They don’t have to worry about containers being damaged, gates being left open or trash strewn all over the street. We promised to handle all of that for them.

Now, we’re taking that one step further with Route Complete – an essential part of this year’s Focused on Fundamentals. Not only are we continuing to honor our promise, but we’re doing it The Republic Way – making sure we complete all of the essential services the same way, everywhere, every day for every customer.

This sends a critical message to our customers – we’re so committed to fulfilling our promise, that we’re making it part of our processes that are implemented across the Company.

Each of us knows our vision is to be America’s preferred recycling and waste services partner, but to get there, we all have to do our part. Whether we’re on the frontlines, sidelines or behind the scenes, we all have the responsibility of making sure all 14 million customer promises are honored every single day.
[/av_textblock] [/av_four_fifth] [av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='1000' custom_border_color='#004a7c' custom_margin_top='10px' custom_margin_bottom='0px' icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello' admin_preview_bg=''] [av_one_full first min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_breaking='' mobile_display=''] [av_textblock size='30' font_color='' color='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' admin_preview_bg='']

What’s included in Route Complete?

[/av_textblock] [av_textblock size='18' font_color='' color='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' admin_preview_bg=''] Route Complete is about fulfilling promises. Here are the various tasks we need to make sure we do every day:
[/av_textblock] [av_image src='https://bluenationonline.com/wp-content/uploads/2018/04/RouteComplete_Icons.png' attachment='4023' attachment_size='full' align='center' styling='' hover='' link='lightbox' target='' caption='' font_size='' appearance='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' admin_preview_bg=''][/av_image] [/av_one_full] [av_hr class='custom' height='50' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='1000' custom_border_color='#004a7c' custom_margin_top='10px' custom_margin_bottom='0px' icon_select='no' custom_icon_color='' icon='ue808' font='entypo-fontello' admin_preview_bg='']