Skip to main content

Introducing Customer Zeal Quarterly BU Highlights (Video!)

As part of the continued effort to feature Customer Zeal success stories from across the country, we’re excited to share the first Customer Zeal Quarterly Business Unit Highlights video!

Each quarter we will interview leaders from across the company to hear how they are owning their roles and prioritizing Customer Zeal within their BUs.

This month, Vince S., VP Customer Zeal, is kicking off the series by interviewing Robert B., General Manager Hauling, from BU212 in Corpus Christi, Texas.

Kudos to BU212 for being a rising leader in their Net Promoter Score (NPS), the go-to metric to gauge customer satisfaction, by creating a positive work environment and providing an exceptional customer experience. Watch the video below to see Customer Zeal in action!


Customer Zeal

Customer Zeal is one of our Company’s key priorities and strengthens our ability to deliver on our vision: Partnering with customers to create a more sustainable world.

Every day we all work with one goal in mind, putting the customer at the center of everything we do. Meeting this goal means everyone is taking ownership to create a great customer experience, and that is Customer Zeal. To learn more, visit the Customer Zeal Sharepoint site here.