As the holiday draws near, we recognize that our customers and vendors may want to offer gifts to share their appreciation for our commitment to going above and beyond to exceed their expectations. It’s important to keep in mind our policies about gifts and cash tips if you’re faced with a situation where a customer or vendor offers a gift or tip.
Below are some key points in our policies to help you make the right choice. Please note that the nominal value for accepting individual, infrequent gifts from vendors or customers has increased from $100 to $200.
- Employees may accept non-cash gifts up to $200 in value from a vendor or customer, unless the non-cash gift is an attempt (real or perceived) to inappropriately influence business decisions.
- Only drivers and helpers may accept nominal gratuities ($200 or less) from customers in the form of cash or cash equivalents during the holidays.
- Scale house attendees and other employees may not accept tips or gratuities at any time.
- Employees may never give gift cards or cash to customers.
If you need help making the right choice, review our Code of Business Ethics and Conduct, reach out to your leader, another manager, HR, the Legal department, or the Ethics & Compliance team.