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Employee Central is Live!

Our new and enhanced Employee Self-Service Center called Employee Central is live!

Employee Central allows employees to quickly find answers and request assistance from HR, IT, Facilities, Digital Ops, and more.

Among the updated features, users can:

  • Check the status of ServiceNow tickets
  • Approve IT Change or Service Requests
  • Get informed of upcoming planned maintenance
  • Subscribe to receive notifications about unplanned outages of internal applications or services

Employee Central will replace all previous trouble ticket or employee assistance methods. On Wednesday, April 19, email submissions for ticket creation will no longer be accepted from the emails below. All tickets must be submitted through the Employee Central portal.

To submit a Kronos ticket, select “HR Support” on the home page. Use one of the following HR Central request types:

  • Paid Time Off (PTO) Support
  • Timecard Corrections & Activations
  • Workday & Kronos Access

If necessary, select the most similar request type and the team will redirect as needed.

Need assistance understanding the new Employee Central portal? Check out the following resources:

  • Overview and general navigation of Employee Central: Link Here
  • Steps to submit an HR Central or Payroll request: Link Here
  • Answers to commonly asked ticket submission questions: Link Here