Dynamic Dispatchers of The Month: Sean H. and Melissa W.


Dispatchers have been described as the quarterbacks of their teams. They are the ones who keep schedules on track and make the day run smoothly for our drivers and helpers. To recognize our amazing dispatchers, we are happy to give a shout out to Sean H. and Melissa W. and get to know them a little better!


Dispatcher Sean H., Kansas City, Kansas

Q. How long have you worked at Republic Services?
A. I have been with Republic for 5 years.

Q. What’s your go-to productivity trick? 
A. My go-to productivity trick is identifying my priorities for the day and focusing on completing those first.

Q. What energizes you at work? 
A. Taking a quick break from the desk to move around and refocus really energizes me at work.

Q. What’s the biggest misconception people have about your position? 
A. As a Dispatcher, we are the customers’ lifeline when it comes to certain situations and we have to be adaptable to those situations.

Q. What energizes you outside of work?
A. Going on a motorcycle ride or hiking.

Q. What’s your most used emoji?
A.

Dispatcher Melissa W., Kansas City, Missouri

Q. How long have you worked at Republic Services? 
A. It will be 8 years in August.

Q. What’s your go-to productivity trick?
A. Lists and spreadsheets! I am a huge fan of making lists or spreadsheets to organize myself.

Q. What energizes you at work?
A. Listening to music and working with a great team.

Q. What’s the biggest misconception people have about your position?
A. That’s a tough question! Maybe that you only need to know “dispatch stuff.” I think that having a broad range of knowledge about the business really helps you as a dispatcher.

Q. What energizes you outside of work?
A. Same thing as at work, good music!

Q. What’s your most used emoji?
A.

Click here to see more Dispatchers of the Month.