Dynamic Dispatchers of the Month: Laura N. and Susan B.


Dispatchers have been described as the quarterbacks of their teams. They are the ones who keep schedules on track and make the day run smoothly for our drivers and helpers. To recognize our amazing dispatchers, we are featuring two dynamic dispatchers every month! (See last month’s story here.)

This month, we’re thrilled to recognize Dispatchers Laura N. and Susan B.


Dispatcher Laura N., Tinton Falls, NJ

Q. How Long Have you worked at Republic Services?
A. I’ve worked at Republic Services since September 2000.

Q. What’s your go-to productivity practice? 
A. Being very organized and proper time management. I utilize my Outlook calendar to track my daily tasks so that nothing is overlooked.

Q. What energizes you at work? 
A. Problem solving. I do some of my best work when faced with a challenge that needs an effective resolution.

Q. What’s the biggest misconception people have about your position? 
A. That it’s easy! There are many moving pieces that must work in harmony to have a safe and productive day.  It’s our job to guide those pieces effectively. It’s not easy, but at the end of the day, it sure is satisfying!

Q. What energizes you outside of work?
A. I love to travel; cruises are my favorite. I love to see new places, and I especially love being on the water.

Q. What’s your most used emoji?
A.

Dispatcher Susan B., Princeton, IL

Q. How long have you worked at Republic Services? 
A. 12 years and 9 months.

Q. What’s your go-to productivity practice?
A. I am goal-oriented and get the job done.

Q. What energizes you at work?
A. Acknowledgement and knowing I am doing my best every day.

Q. What’s the biggest misconception people have about your position?
A. People think I have it easy and just sit behind a desk.

Q. What energizes you outside of work?
A. Having a clean house, my dog Bailee, spending time outside doing yardwork, and crafting.

Q. What’s your most used emoji?
A.