Hats off to Drivers Melvin R. and Edinson P. for their quick actions in a medical emergency on their route. Always aware of their surroundings, Melvin and Edinson noticed that a man walking his dog appeared to have fainted. They called the ambulance and stayed with the man until help arrived. “This is a great example of our residential team owning their roles to take care of the customer,” said Tim R., Operations Manager. The customer called to thank our team for their service and kindness.
Customer Zeal in action! Way to go, team.