City Glass in Bloomington, IN, recently honored Driver Ian J. for his consistent, excellent customer service. Customer Zeal is always at the forefront of his mind. Ian owns his role in taking care of his customers effectively and efficiently.
When asked about his approach to Customer Zeal, Ian says: “Customer Zeal means giving 110 percent to make customers happy and ensuring they never have to worry about their service. I make sure to leave customers’ properties better than when I arrive, making sure nothing is left on the ground for them to clean up.”
Ian has been with Republic Services for 5 and a half years. Congratulations to Ian on this well-deserved recognition and thank you for representing Republic Services’ Customer Zeal mindset every day.