Thanks to the excellent teamwork of Dispatcher Lindsay P. and Residential Driver Brian B., in Inver Grove Heights, MN, a customer’s purse was found before heading to the landfill.
A young girl’s father had accidentally thrown out a plastic Macy’s bag with her purse inside. In a panic, she called customer service and as soon as Lindsay was alerted, she contacted Brian, who services the area. He recalled picking up the customer’s trash about an hour before receiving the call. When he arrived at Pine Bend Landfill, he looked through the trash he had dumped, knowing the bag would be close to the back of his truck.
In a happy ending, Brian found the bag with the purse and wallet still intact. The customer and her mom arrived at the division the same day to pick it up. According to Ops Manager Daniel B., they were so happy, they were almost in tears!
Thank you to Lindsay and Brian for your care and quick action.