Benefits Open Enrollment 2020-2021

It’s that time again! Benefits are a big part of your Total Rewards and open enrollment begins January 27, and takes place in two waves based on your geographic location (see graphic below for your time frame). This is your yearly opportunity to review benefit options and select the coverage that works best for you and your family.

To learn more about what’s changing for the upcoming plan year as well as new and improved programs to consider, you can check out the What’s Changing video or read the Pre-Enrollment Newsletter.

You will find more information in your Open Enrollment packet that will be arriving at your mailing address the week before your wave begins. If you do not receive your packet by the time your wave begins, call the Benefits Service Center (at the number listed below) to request a packet.

When you’re ready to enroll in benefits for 2020/2021, you have three ways to access your choices:

  • Online (through Workday): Log in to Workday, click on the “Benefits” icon, click on “Your Benefits Resources,” then click on the “Enroll in Your Benefits” link.
  • Online (direct): Log in to and click on the “Enroll in Your Benefits” link.
  • By Phone: Call the Benefits Service Center at 1-800-811-0689, Monday through Friday from 8 a.m. to 4 p.m. Central time.

If you have any further questions about open enrollment, please email